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Menno Dellisse

I did the job first. Then I changed what the job was.

Menno Dellisse

Growth mentor, board member and speaker.

Based
Brussels, working globally
Before GRWR
UBS, Mastercard, Le Pain Quotidien
Teaching
TRIUM Global Executive MBA
Languages
English, French, Dutch

In my own words.

How I got here, and why the work looks the way it does.

Before this

Close to two decades in senior and board-level seats, across the US, Brazil, Asia and Europe. The detail is below.

What changed

Somewhere in the middle of all that, the part I actually cared about stopped being the transaction and became the person carrying it. The CEO who could not say the thing out loud in their own building. The founder whose company had quietly outgrown the way they were leading it. The board that had agreed on something several people in the room privately doubted.

That conversation kept being the one that mattered, and it was rarely on the agenda.

GRWR

I made that conversation the work. A small number of CEOs, founders, executive committees and boards at a time, and a private space to think clearly about strategy, growth, governance, culture and the numbers, in one conversation rather than five.

Why I sit on boards

Because the seat keeps the advice honest. It is easy to have a view on a decision you never have to sign off on.

And because it shows me the company from where the capital sits, not only from where the CEO sits. The two rarely share a horizon. A CEO is often judged on this year. A board has to answer for the next five or ten. A good part of my mentoring work happens in that gap.

The operating years.

The jobs I held before GRWR, most recent first. The boards I sit on now are on the Recent work page.
  1. Le Pain Quotidien

    2016 to 2018

    Le Pain Quotidien

    Chief Strategy, Marketing and Growth Officer

  2. Mastercard

    2013 to 2016

    Mastercard

    General Manager, Enterprise Partnerships and Global Strategic Alliances

  3. UBS Belgium

    2007 to 2012

    UBS Belgium

    CFO and COO, member of the Board. Before that Chief of Staff

  • 2010 to 2012FebelfinMember of the Board of the Belgian Banking Federation
  • EarlierSip-Well GermanyRan and restructured it through its acquisition by Danone

What I keep coming back to.

The convictions that shape how I advise, whoever sits across the table.
Steady is not the same as safe.
A company that adds a percent to last year, every year, is making a decision too. It just doesn’t say so.
Growth has to be believed in.
Growth compounds when the people carrying the decisions actually believe in them. Without that, it is just volume.
Say the thing.
The most useful sentence in a board meeting is usually the one no one has said yet. My job is to say it, with the numbers behind it. Having someone’s back sometimes means telling them what others won’t.
In a family company, governance is family.
Every governance question is also a family question, whether it is siblings who own the company together but weigh risk and reward differently, a generation taking over, or the company changing hands. I treat them as one conversation.

Back to school, then to the front of the class.

I did the TRIUM Global Executive MBA, run jointly by NYU Stern, LSE and HEC Paris, and graduated magna cum laude with a degree from each of the three. Since then I have taught on the programme and sat on its thesis defence juries, and lectured at HEC Paris and NYU Stern in my own right. I also co-wrote a case on UBS’s global strategy with Pierre Dussauge, then Dean of Faculty and Research at HEC Paris.
  • NYU Stern
  • LSE
  • HEC Paris

Race day shows what you decided months ago.

I race long-course triathlon: the half and full Ironman distances, 70.3 and 140.6 miles, including the full distance at Roth. The race is the visible part. What decides it happens months before, in sessions no one else sees, most of them uncomfortable, and in hundreds of small choices about what to train, what to skip and when to rest. On the day, the one who blows up is usually the one who ignored the plan in the first hour.

Companies work the same way. By the time a result shows, the decisions behind it were made long ago. That is where most of my work with a CEO happens.

Menno Dellisse alone on a training ride
Menno Dellisse racing on the bike leg of a triathlon, with spectators
Menno Dellisse at an Ironman finish line, with his medal

Let’s talk.

Tell me where the company stands and what’s on your mind. Three lines is enough, I’ll read all of them. If it’s not a fit, I’ll say so, and I’ll usually know someone who is.

Location
Based in Brussels · Working globally

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